1.12 Manage debtor settings

Modified on Tue, 17 Dec, 2024 at 11:07 AM

Vera automatically manages you debtor management. It sends payment reminders, can charge & book reminder costs etc. 

To configure this automated process go to Teamsettings, select the Finance tab and go to the debtor settings card.


The card will show you the settings you have configured, but you can edit them.


  1. First step is to decide how many reminders you want the system to send. (max 3)
  2. For each reminder you select 
    1. after how many days the system will send reminders
    2. The communicationschannel to send a reminder.
    3. If you want to charge a cost to cover the debtor management. 
  3. Select if you want to ignore the debtor management costs or not.
    If you select this option we will not chase the extra costs charged when a client has payed the invoice fee.
  4. Send reminders from.
    This is a margin, if you put this zo 1 euro, we will ignore the open amount when it's less than 1 euro. 


These settings are default but can be overwritten for each HOA via the HOA settings.


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